Privacy Policy - DIGI HUB
At Digi Hub, your privacy and the security of your personal information are important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, purchase eBooks, or interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data.
We collect and process the following types of personal data when you interact with our platform:-
Personal Identification Information: Name, email address, phone number, billing address, and payment details.
Transaction Data: Information about the purchases you make, such as the eBooks you buy, payment history, and download activity.
Technical Data: IP address, browser type, device information, and usage data related to your interactions with our website (e.g., pages visited, time spent, etc.).
Communication Data: Messages and interactions with our customer service team or through any feedback forms.
Customer Support: To assist with inquiries, resolve issues, and address any concerns you may have about your orders or purchases.
Marketing: If you have opted in to receive marketing communications, we may send you information about new releases, promotions, or updates. You can opt out of marketing emails at any time.
Improvement of Services: To improve our website, product offerings, and user experience based on your preferences and interactions.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:-
Email: info@digihubofficial.in
Phone: +91 6002066583
Refund and Cancellation Policy – DIGI HUB
Thank you for shopping with us! This policy explains how you can cancel an order or request a refund for any products or services purchased through our eBook store platform. Please read the following terms carefully.
Cancellations:-
No Cancellations or Refunds: Once an order is placed for any digital product or course, cancellations or refunds will not be entertained under any circumstances. All sales are final.
Product Quality and Delivery: We ensure that all digital products are delivered as described on our website. In the unlikely event that you encounter an issue with the delivery or quality of your product, please contact our Customer Service team immediately. We will address any technical issues promptly to ensure you receive your product as intended.
Customer Responsibility: It is the customer’s responsibility to ensure they have the necessary software and internet connectivity to access and download the digital products. No refunds will be issued for issues related to customer hardware, software, or internet connectivity.
Dispute Resolution: If you believe there has been an error in your transaction, please reach out to our Customer Service team within 24 hours of your purchase. We will review your case and take appropriate action if required.
Final Sale: By purchasing from DIGI HUB, you agree to this no-refund policy and understand that all purchases are final.
Order Processing: If the order has already been processed or if the eBook is ready for download, cancellation requests will not be entertained.
Incorrect eBook Format or Content: If you receive an eBook in an incorrect format or if the content does not match the description provided, please notify us within 01 days of purchase. We will review your complaint and take the appropriate action, including issuing a refund or replacement if necessary.
Refund Processing:-
If a refund is approved, it will be processed within 5 business days to your original payment method.
If you have any further questions or need assistance, feel free to contact our customer support team. We're here to help!
Terms & Conditions – DIGI HUB
Welcome to DIGI HUB!!
These Terms & Conditions govern your use of our website and services, including the purchase, download, and access of eBooks from our store. By using our platform, you agree to comply with these terms, so please read them carefully.
1. Acceptance of Terms
By accessing or using our website and services, you acknowledge and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms, you should not use our services.
2. Account Registration
To purchase eBooks from our store, you may be required to create an account. When registering an account, you agree to:
Provide accurate, current, and complete information about yourself.
Keep your account details secure and confidential.
Notify us immediately if you suspect any unauthorized access to your account.
You are responsible for all activities that occur under your account.
3. eBook Purchases and Downloads
Purchasing eBooks: By purchasing an eBook, you are granted a non-exclusive, non-transferable license to access and download the content for personal use only.
Download Rights: After purchase, you may download the eBook to your device. The number of downloads may be limited based on the terms of the specific eBook.
No Resale or Redistribution: You may not resell, share, or redistribute eBooks purchased from our store. The content is for personal use only, unless otherwise specified.
Ebook Access: Once your payment is successfully processed, you will gain access to the eBook within 24 hours.
4. Payment and Pricing
Payment: All payments for eBooks must be made using one of the accepted payment methods available on our platform. Payments will be processed securely through a third-party payment gateway.
Pricing: Prices for eBooks are listed in the currency specified on the site and are subject to change without notice. Any discounts or promotions will be applied at checkout.
Taxes: Prices may include applicable taxes based on your location. You are responsible for paying any taxes or additional charges that may apply.
5. Refunds and Cancellations
Refunds: As eBooks are digital products, we generally do not offer refunds after the product has been downloaded or accessed. However, if you experience technical issues or receive a defective eBook, please contact customer support within [01 days] of purchase, and we will work to resolve the issue by offering a replacement or a refund, if applicable.
Cancellations: Once an order has been processed and the eBook is made available for download, cancellations are not possible. If you encounter an issue with the product, please refer to our Refund and Cancellation Policy for more details.
6. Intellectual Property
Ownership: All eBooks and content available on our platform are the property of the respective authors, publishers, or licensors. You are granted a limited license to access and use the eBooks for personal, non-commercial purposes only.
Copyright: All eBooks are protected by copyright law. You may not copy, modify, distribute, or otherwise exploit the content without the express permission of the copyright holder.
7. Usage Restrictions
You agree not to:
Download, copy, or use any eBook or content from the site for commercial purposes.
Modify, reverse-engineer, or attempt to extract the source code of any software associated with the eBooks or our platform.
Use the website or services in a way that violates applicable laws or regulations or infringes on the rights of others.
8. User Content
If you submit reviews, comments, or other content to our platform, you grant us a perpetual, royalty-free, worldwide license to use, modify, and display that content in connection with our business operations.
You agree that any content you submit will not violate the rights of others, including intellectual property rights, and that you are solely responsible for any content you post.
9. Privacy and Data Security
Your privacy is important to us. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information. By using our services, you consent to our privacy practices as outlined in the Privacy Policy.
10. Third-Party Links and Services
Our website may contain links to third-party websites, services, or content that we do not control or endorse. We are not responsible for the availability, content, or privacy practices of these third-party services. If you access third-party links, you do so at your own risk.
11. Termination of Access
We reserve the right to suspend or terminate your access to our website and services at our discretion, particularly if we believe you have violated these Terms & Conditions or engaged in any fraudulent or unlawful activity. Termination will not affect any rights or obligations that have accrued prior to termination.
12. Limitation of Liability
To the fullest extent permitted by law, DIGI HUB will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or eBooks, including loss of profits or data. Our liability is limited to the amount you paid for the eBook in question.
13. Indemnification
You agree to indemnify and hold harmless DIGI HUB, its affiliates, officers, and employees from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of our website or services, or your violation of these Terms & Conditions.
14. Governing Law
These Terms & Conditions will be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal actions or proceedings arising out of or related to these terms shall be brought in the courts of India.
15. Modifications to Terms
We reserve the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after any changes to the Terms & Conditions constitutes your acceptance of the updated terms.
Thank you for choosing DIGI HUB. We are committed to providing you with a secure and enjoyable experience.
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